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Checking referees

After a job interview, check with the applicants' referees to help you make a final decision.

Only ask referees questions directly related to the ability to do the job.  Avoid questions of a personal nature which are irrelevant to the job.

It is a good idea to:

  • Prepare a set of questions based on the job selection criteria before you contact referees.
  • Get reports from current or recent supervisors where possible.
  • Contact at least two referees for each applicant.
  • Look for consistency between referees.
  • Ask for examples of how the applicant responded in specific situations relevant to the job.
  • Ask a referee if they would employ the applicant again.
  • Keep records of the questions you asked and the responses. 

If an applicant asks what a referee has said, refer them to the referee.

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