Current training courses
We are currently offering the following courses. Using the registration links below you can:
- Print out a hardcopy registration form to post or fax
- Register online and print out an invoice
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Pay online via our secure payment facility
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Promoting positive behaviour at work (previously Workplace bullying, discrimination and harassment) |
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Recommended for: non supervisory employees This workshop for staff identifies appropriate and inappropriate behaviours and some low key, but effective, ways of intervening early. By the end of the workshop, participants will be able to:
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| Nipping problems in the bud and complaint handling | ||||||
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Recommended for: supervisors, managers, HR consultants This workshop emphasises the role the manager can and must play in the early intervention of grievances that are reported to them or that they observe. By the end of the session, participants will be able to:
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| Contact Person: role and responsibilities | ||||||
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Recommended for: newly or recently appointed contact persons This workshop explores the role of the contact person, the first contact for people who believe they have been subjected to bullying, discrimination and harassment. By the end of the session, participants will be able to:
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| Contact Person: refresher | ||||||
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Recommended for: existing contact persons This workshop is designed to provide existing contact persons with an opportunity to get together and brush up on some of the essential skills and knowledge they need to perform their role. The aims of the workshop are to:
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| Refresher training for managers and supervisors | ||||||
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This practical workshop is designed to refresh the skills and knowledge of managers and supervisors in the early intervention of disputes and complaint handling. It also aims to provide participants with the opportunity to exchange their experiences, ideas and strategies with other managers and supervisors, in effectively managing workplace disputes. Participants will also examine what their organisation is currently doing (could be doing) to support and assist them in this area of their work.
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Courses available upon request
| Recruitment dilemmas |
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tools for avoiding discrimination during recruitment Recommended: HR consultants, supervisors, employment services personnel |
| Developing workplace equal opportunity policies |
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learn how to draft and adopt equal opportunity policies and procedures Recommended: managers, HR consultants |
| Advocates and community workers |
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explore the role of the advocate and community worker in the complaints process Recommended: advocates and community workers providing advice to community members |
| Volunteers and fair treatment |
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discuss the role and responsibilities of the volunteer under the Equal Opportunity Act
Recommended: volunteers and volunteer coordinators |
Last updated on 9 April, 2013 - 15:48.
