Customer service complaint summaries
Disability
- Taxi driver insists on putting guide dog in the boot of the car
- Local council volunteers refused person with dementia participation in group outing
- Customer told not to browse in the Chemist
- Bus access not available for Bianca in a wheelchair
- Daria, in a wheelchair, felt humiliated by bus driver
- Motor insurance denied because of the person's Workcover claim
Race
- "You Africans will not be allowed to enter the club"
- Extra conditions for indigenous person seeking a bank loan
- Aboriginal teacher subjected to racial slur and refused service in supermarket
- City cafe customer cops a nice warm cup of racially offensive language
Sex
- No girls with you? No entry!
- Ladies night at the pub leaves the boys out
- "We don't accept boys in the club"
Age
- Linda judged too old to enter night club
- Age ID not good enough for 18 year old to buy alcohol wearing school uniform
- Couple refused service at a restaurant with their three year old daughter
Sexuality
Marital status
- Monica refused her prize because she isn't married
- Chiropractor patient refused service without husband present
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