Current courses
We are currently offering the following courses. Using the registration links below you can:
- Print out a hardcopy registration form to post or fax
- Register online and print out an invoice
- Pay online via our secure payment facility
Download PDF of July to December 2008 training calendar (528 kb)
| Workplace bullying , discrimination and harassment |
| Recommended for: non supervisory employees This workshop for staff identifies appropriate and inappropriate behaviours and some low key, but effective, ways of intervening early. By the end of the workshop, participants will be able to: · Describe what is meant by discrimination, harassment and bullying
· Understand its impact in the workplace
· Understand their rights and responsibilities
· Know what to do and where to go for help Time: 3 hours (9am - 12pm)
Cost: $140
Course dates: dates for 2009 will be posted in December Register for this course |
| Nipping problems in the bud and complaint handling |
| Recommended for: supervisors, managers, HR consultants This workshop emphasises the role the manager can and must play in the early intervention of grievances that are reported to them or that they observe. By the end of the session, participants will be able to: · Better identify the line between inappropriate and appropriate behaviours
· Know what to do if they observe inappropriate behaviours or if someone approaches them with a grievance
· Bring people together to resolve conflict
Time: 1 day (9am - 3pm - lunch provided)
Cost: $270
Course dates: 17 December, dates for 2009 will be posted in December Register for this course |
| Contact Person: Role and responsibilities |
| Recommended for: newly or recently appointed contact persons
Not recommended for managers or supervisors This workshop explores the role of the Contact Person, the first contact for people who believe they have been subjected to bullying, discrimination and harassment. By the end of the session, participants will be able to: · Describe what is meant by discrimination, harassment and bullying and understand its impact
· Understand the role and responsibilities of the contact person and learn the skills required to undertake the role
· Apply these skills to hypothetical scenarios Time: 1 day (9am - 4pm - lunch provided)
Cost: $325
Course dates: 9 December (FULL), dates for 2009 will be posted in December Register for this course |
| Contact Person: Refresher |
| Recommended for: existing contact persons This workshop is designed to provide existing Contact Persons with an opportunity to get together and brush up on some of the essential skills and knowledge they need to perform their role. The aims of the workshop are to: · Revisit the role of the contact person
· Practice the skills required using relevant case scenarios
· Address any concerns or dilemmas faced by participants in their role as contact person Time: 3 hours (9am - 12pm)
Cost: $140
Course dates: dates for 2009 will be posted in December Register for this course |
Courses available upon request:
| Recruitment dilemmas |
| tools for avoiding discrimination during recruitment Recommended: HR consultants, supervisors, employment services personnel
Time: 3 hours |
| Developing workplace equal opportunity policies |
| learn how to draft and adopt equal opportunity policies and procedures
Recommended: managers, HR consultants
Time: 3 hours |
| Advocates and community workers |
| explore the role of the advocate and community worker in the complaints process Recommended: advocates and community workers providing advice to community members
Time: 2 hours |
| Volunteers and fair treatment |
| discuss the role and responsibilities of the volunteer under the Equal Opportunity Act Recommended: volunteers and volunteer coordinators
Time: 3 hours |
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