Different Rules

A customer is treated differently by the store manager.


Key personalities in this scene are:
Dulcie, the customer
- Store manager
- Sales assistant

Videos - Different Rules screenshot

The video clip is followed by 6 questions that can help you explore the issues presented.  Trainer's notes can be downloaded below. 


To view "Different Rules" using Windows Media Player:

Click here if you are on a dial-up modem (56Kb) and have Windows Media Player.
Click here if you are on broadband (256Kb) and have Windows Media Player.
Download a quality Windows Media Player version of the video (12.2MB) to view off-line.

To view "Different Rules" using Apple QuickTime:

Click here if you are on a dial-up modem (56Kb) and have QuickTime installed.
Download a quality QuickTime version of the video (5.2MB) to view off-line.

Note: If the video does not play, you may need to install a Media Player.  Click here for Media Player download links.


Button - Questions

 


This video is available for free downloading from our website to support organisations in running their own equal opportunity awareness programs.  We do not authorise the use of our videos by commercial training providers in courses offered on a fee for service basis.