A customer is treated differently by the store manager.

Key personalities in this scene are:

  • Dulcie, the customer
  • Store manager
  • Sales assistant.

These short videos are designed to support organisations in running their own equal opportunity awareness programs.

Individuals can also use the videos to increase their equal opportunity awareness.

Training Notes - Different rules (PDF, 46.1 KB)

Training Notes - Different rules (DOCX, 629.2 KB)

Transcript - Different rules (PDF, 41.0 KB)

Transcript - Different rules (DOCX, 626.6 KB)

This video is available for free from our website to support organisations running their own equal opportunity awareness programs. We do not authorise the use of our videos by commercial training providers in courses offered on a fee for service basis.